Complaints Procedure

South Yorkshire Community Foundation (SYCF) is an independent Charity. It works throughout South Yorkshire to support disadvantaged communities and groups by delivering statutory and private funds in the form of grants.

Our complaints procedure sets out how you can make a comment or a complaint, either as an individual or on behalf of an organisation. It also sets out how SYCF will deal with complaints. If you wish to make an appeal against our grants process you should refer to our appeals procedure which sets out how you can make an appeal against the grants process (but not about the decision made by the panel). It also sets out how SYCF will deal with appeals.

Please click here to read our complaints procedure in full.

Get in touch

For more information please call 0114 242 4857 or email

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